Politique en matière de vie privée

Our Privacy Policy

Introduction

This is a website of Belarto Nederland BV, hereafter "Belarto". Belarto processes your personal data to provide their services to you. Within the framework of the General Data Protection Regulation as applicable per May 25, 2018, the communication on- and contracting for our data processing has been reiterated. To clarify our degree of trustworthiness, Belarto will continue to be transparent on its processes and its systems environment applied to store and process your personal data. This privacy statement describes the data processing carried out by Belarto.

Belarto is a (digital) publisher, marketer, IT provider and content supplier and is a market leader in the field of occasion cards and gift items. Belarto also issues designs that customers can personalize for Printing on Demand. Belarto's products are commercialized via their own websites, whether Belarto Branded or white labelled, and through websites and physical stores of resellers. We work with over 3,000 resellers (e.g., printers, copy shops) in the EU and for example the UK, Switzerland and Serbia. We also offer full service white label websites to several charities including UNICEF, Kika and 'De Zonnebloem', and to retail chains such as but not limited to Prenatal, Ava, Multicopy and Staples. For these white label solutions, we share your customer data with the partners for these websites.

Which personal data are processed and why?

We aim to provide good customer service and to communicate efficiently and environmentally friendly with our existing and potential customers, while meeting all legal legal requirements. To achieve our aim, it is instrumental that we store certain information about you. This includes all data that you enter when you create an account with us, or a send (paper) order forms or if you contact our customer service or communicate with us in any other way. This information is used to complete your transaction, process order and then deliver and to keep you informed of the services that we can offer you.

What information is this?

Information required to identify you, such as: first name, last name, address (es), telephone number (s), e-mail address and age. Your age will be necessary in order to determine whether or not you reached 16 years of age. If this is not the case, for the General Data Protection Regulation you are a minor and approval of a parent or guardian is required for the processing of your data. In addition, we use aggregated age and gender information to understand our target groups and, among other things, to improve our product ranges.
In order to be of service to you, we will also need to process your purchase, transaction and payment details. This includes your credit card number or bank account that is required to pay the payment. A secure payment environment is used. The payment is arranged by a third party, a Payment Service Provider (PSP), who executes our payment requests. This company ensures that the money is transferred in a secure manner. The information provided to this company is your first and last name, company name if applicable, payment method requested, order number, account number and the amount to be debited. This all happens automatically, ie without the intervention of people at the moment you enter the data. Any payment information is sent straight to our PSP, and will not be stored on our website platform, but will be used in our separately hosted administrative records for matching invoices with payments, and could also be used in case of payment arrears.
For the shipment of your product we are aware of the shipment-, invoicing and payment data used to send an object, and when using certain shipping services, including tracking numbers and tracking updates.
Other additional information that we must or may collect and process on the basis of applicable national law to verify your identity, or to verify the data that we have collected.
In order to offer the services as completely as possible, your IP address, MAC address, identifiers in cookies and your surfing behavior are processed on our websites to collect information about the pages you view, the links you click on and other actions that you perform through our services within our ads or emails. In addition, your data will be used for marketing purposes to promote new products and offers.
If you have submitted data regarding a job application at Belarto, the data from your resume, letter of application, e-mail address and other provided personal data will only be kept during the application procedure. After that, all such data will be deleted by us, but we will keep track of your name and date of birth to keep track of previous application outcomes for future applications
Other personal data will only be processed (by means of cookies, reading peripherals or otherwise) if the data processing is necessary for:

the execution of an agreement concluded with you;
the proper implementation of a public law task;
the defense of our legitimate interest (unless your interest or fundamental
rights and freedoms prevail over this interest), or;
the defense of our legitimate interest (unless your interest or fundamental rights and freedoms prevail over this interest), or;
you have given permission for processing when collecting it.

How long are your personal data stored

The personal data that you have provided when creating your account, as well as the products you have ordered or saved, will be kept online by Belarto as long as you keep your account. When you delete your account, all your data will automatically be deleted. Your bank account number or other payment details are not stored in the website, so that in the case of a data breach in the website these data are not accessible .

The e-mails exchanged for your order will not be removed before 6 months after the order has been delivered and the return period has expired, provided that these messages do not contain information that is necessary for us to keep.

You can request, at any time, to review, amend or delete your personal data.

Are your personal data provided to third parties?

In order to provide the services you require, personal data will only be provided to third parties if this is deemed necessary for the provision of services.

In some cases, external printers are used to print your order. This is the case, for example, when you order personalized cards. These printers will have your first and last name, address details, and your design. These personal details are only used to print and send your order. In addition, we provide your name and address details to the carrier to deliver your order. Furthermore, we work together with parties for which we sell under license under their brand name, and with whom customer name data of customers can be shared for auditing and marketing purposes, such as but not limited to the occurrence of structurally double occurrences of the same customer by the all of the cooperating parties.

For other purposes we will not provide any personal data to third parties, unless you have expressly granted permission for this or we are legally obliged to do so..

What are your rights?

Right of inspection

If you want to view your personal data that has been processed by us, you can request access by sending an e-mail to info@belarto.nl. You can also view your personal data via your account.

Right to correction or deletion of data

You can change, supplement, delete or screen your provided personal data. You can do this via your account or by emailing the aforementioned e-mail address.

Handling your request:

Your request will be processed within four (4) weeks. Depending on the complexity of your request and the number of requests that come in, this period can be extended by two (2) months if necessary. If we fail to respond to your request, we will notify you immediately after receipt of your request why your request has been unsuccessful.

Complaint Authority Personal Data

If you are of the opinion that we have not treated your complaints about the processing of your personal data to your liking and we can not resolve this together, you have the right to file your complaint with Dutch privacy under the privacy legislation supervisor, the Dutch Data Protection Authority. You can do this via the website: www.autoriteitpersoonsgegevens.nl.

Newsletter and offers

If you have given permission for this, Belarto will keep you informed by e-mail through a newsletter. If you prefer not to receive newsletters and offers by e-mail, you can unsubscribe via the link 'unsubscribe' which can be found at the bottom of the newsletter or via your account or by mailing to info@belarto.nl or the customer service email of this website.

Cookies

This website uses cookies. We use cookies to personalize content and advertising, to provide functionalities for social media and to analyze our website traffic. We also share information about your use of our site with our partners for social media, advertising and analysis. These partners may combine this information with other information that you have provided to them or that they have collected based on your use of their services.

What are cookies?

A cookie is a small text file that is placed on your computer, tablet or smartphone during your visit to our website. This text file stores information about your surfing behavior on a certain website.

According to the law, we may store cookies on your device if they are strictly necessary for the use of the site. We require your permission for all other types of cookies.

How are your cookies used?

To offer better service when visiting our website, we make use of cookies. If you visit this website again later, the site will recognize you on the basis of information obtained from your previous visit. Important to know: The cookies of This website NOT include your e-mail or telephone ladres nor is using cookies built a profile that can be traced to a specific person. By usingcookies we control the presentation from our website to you and we generate total and we gain insight into how our site is used by you as a visitor. In this way we can optimize our services.

Types of cookies

This website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages. Your permission applies to the following areas: www.belarto.nl and all other websites and systems provided by Belarto , as well as the third parties we use for this.

Necessary cookies

Necessary cookies help make a website more useful by enabling basic functions such as page navigation and access to secure parts of the website. Without these cookies the website can not work properly. We include the following cookies among them:

Name	Provider	Target	Expire	Type
_ReguestVerificationToken	Belarto	Helps Cro ss-Site Request Forgery (CSRF) to prevent falls	Session	HTTP Cookie
Asp.NET_Sessionld	Belarto	Keep track of the session status of the visitor about page requests	Session	HTTP Cookie
ASPXAUTH	Belarto	Identifies the user and allows authentication to the server	Session	HTTP Cookie
CookieConsent	Belarto	Stores the cookie status of the user for the current domain	1 year	HTTP Cookie

Preferences

Preferred cookies ensure that a website can remember information that affects the behavior and design of the website, such as the language of your preference or the region where you live, we currently use:

Name

Provider

Target

Expire

Type

userlang

Belarto

Remember the user-selected language version of a

website

1 year

HTTP Cookie

Statistics

Statistical cookies help website owners understand how visitors use their website, by collecting and reporting data anonymously. We currently use, among other things:

Name	Provider	Target	Expire	Type
_ga	Belarto	Registers a unique ID that is used to generate statistics about how the visitor uses the website.	3 years	HTTP Cookie
_gid	Belarto	Registers a unique ID that is used to generate statistics about how the visitor uses the website.	Session	HTTP Cookie

Marketing

Marketing cookies are used to track visitors when they visit different websites. Their goal is to show ads that are specifically tailored to and relevant to the individual user. These ads become more valuable to publishers and external advertisers. We currently use, among other things:

Name	Provider	Target	Expire	Type
_hjIncludedInSample	belarto.nl	Determines or the navigation from the user must be registered in a certain temporary statistical indication..	Session	HTTP Cookie
ads/user-lists/#	google.com	Not classified	Session	Pixel Tracker
CookieConsent	google-analytics.com	Used to send data to Google Analytics about the visitor's device and behavior . Tracks the visitor across devices and marketing channels.	Session	Pixel Tracker
Fr	facebook.com	Used by Facebook to provide a range of advertising products, such as real-time bi oaths external advertisers.	3 months	HTTP Cookie
Tr	facebook.com	Not classified	Session	Pixel Tracker

Can you disable or delete cookies?

If you wish to delete the installed cookies and no longer wish to receive new cookies, you can adjust your browser settings. Below is how you can remove cookies from different browsers:

We would like to point out that if you disable or delete cookies, this may cause you to lose access to all parts of this website or that the website will not work optimally.

Changes to the privacy statement

Belarto reserves the right to amend this privacy statement if new developments in the privacy legislation give cause for this. These changes are published on the website. We therefore advise you to consult this privacy statement regularly, so that you are kept informed.

Effective date

This privacy statement came into effect on May 24 , 2018.

Do you have any questions?

If you have any questions and / or remarks about this privacy statement, please contact us via info@belarto.nl or by calling us on +31 75 - 647 66 66.